Navigating Difficult Customer Situations with the LATTE Method
We’ve all been there—standing at the counter, feeling frustrated because our order isn’t right, or the service just didn’t meet […]
Published by: Fretwell Solutions
Category: Speaking
Being Present: The Joy of Now
Hey there, friends! Today, I want to chat about something that’s been on my mind lately: being present. You know, […]
The Power of Directness: A Lesson from Cabo
The power to question is the basis of all human progress.” – Indira Gandhi. As I sit down to […]
What I Learned from Joe Rogan About Having Meaningful Conversations
In today’s fast-paced world, we often find ourselves rushing through conversations, distracted by notifications, or simply waiting for our turn […]
